Who we are
This website is operated by RAILWAY HOTEL APARTMENTS LIMITED (company number 14047869). Our registered address is 18 Bourne Court Southend Road, Woodford Green, England, IG8 8HD. For data protection enquiries you may contact us using the details on our Support or About Us page.
What data we may collect
We may collect information that you provide when contacting us (for example name and email address). When you use our website we may automatically collect technical data such as your IP address, browser type, and pages visited. We do not operate gambling or payment services; we do not collect payment or banking details.
Cookies and similar technologies
We use cookies and similar technologies to make the site work (essential cookies) and, if you consent, for analytics or other non-essential purposes. You can accept or reject non-essential cookies via the cookie banner when you first visit. Essential cookies are necessary for the site to function (for example remembering your age confirmation or cookie choice). Details of the cookies we use and their purposes are available on request; our cookie preference is stored locally in your browser.
Lawful basis and use of data
We process your data on lawful bases as applicable under UK data protection law, including consent (where we ask for it, for example for optional cookies), contract or legitimate interests where relevant. We use the information we collect to operate the website, respond to enquiries, and improve our content and services. We do not sell your personal data to third parties for marketing.
Retention
We keep your data only for as long as necessary for the purposes set out in this policy or as required by law. Contact and enquiry data may be retained for a reasonable period to deal with follow-up. Technical and cookie-related data may be retained in accordance with our analytics or operational needs and legal obligations.
Your rights
Under UK data protection law you have rights including the right to access your personal data, to have it corrected or erased in certain circumstances, to restrict or object to processing, and to data portability where applicable. You also have the right to withdraw consent where we rely on it. To exercise these rights, please contact us using the details on our Support or About Us page. You have the right to lodge a complaint with the Information Commissioner’s Office (ICO). For more information visit ico.org.uk.
Third-party links
Our site contains links to third-party websites (including partner operators). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal data.
Changes
We may update this privacy policy from time to time. The current version will always be available on this page. We recommend checking back periodically for changes.